Wrong Fuel Carlislea service by Forecourt AssistanceCall 01293 248666Call
4.8/5 from 2,190 Trustpilot reviews24 hours, every dayFree advice · price before we travelFuel Fixer Ltd · 08520551

Longtown mechanic

Longtown mechanic? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — the technician covering CA6 comes to the vehicle. Call-out £89 to £199, drain £199 to £1,999.

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No premises, no recovery truck

The alternative to what we do is a recovery truck, a garage queue and a courtesy car you did not want. Wrong Fuel Carlisle sends a technician to CA1 to CA6 instead, and the job is normally finished where you are standing. Call 01293 248666. There is no Carlisle branch to drive to, which is rather the point.

SearchLongtown mechanic
WhereLongtown, CA6
Council areaCumberland
RoadsA7
What it isWrong fuel
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Phone01293 248666
Map of the council areas and postcode districts Wrong Fuel Carlisle coversCumberlandCA1 — Carlisle EastCA1CA2 — Carlisle South WestCA2CA3 — Carlisle NorthCA3CA4 — Warwick Bridge, Wetheral, Cumwhinton, ArmathwaiteCA4CA5 — Dalston, Burgh by SandsCA5CA6 — Longtown, BewcastleCA6
Shaded: the council areas we cover. Dots: the postcode districts inside them. Boundaries: ONS, Open Government Licence v3.0; contains OS data © Crown copyright and database right.

Why misfuelling happens in Longtown

Longtown sits across the CA6 postcode district and the A7, with Kirklinton, Smithfield, Westlinton and Harker next door. A large share of local calls come from drivers who have recently switched from petrol to diesel, or the other way, and reached for the nozzle out of habit.

A large share of Carlisle calls come from drivers who are not from Carlisle — border traffic on the A7 and M6 north, hire cars collected at the station that morning, and long-distance drivers making their last fill before the border.

Why one direction so outnumbers the other comes down to the pumps themselves. Diesel nozzles are wider than petrol filler necks at most forecourts, so that mistake is largely designed out. Nothing designs out the reverse.

When it happens: The busiest window is early evening on the Kingstown and London Road forecourts, and a second, smaller peak overnight from the M6 at Southwaite.

Longtown mechanic: what to do

Mobile drain and flush, on site, usually inside the hour.

Why we ask about the engine before anything else

It is not small talk. Whether the engine ran tells us which parts the wrong fuel has touched, and therefore what the technician needs to bring and what the job is likely to involve. A vehicle that never started needs a drain. One that ran needs a drain and a careful look further along the fuel path.

Step by step

  1. Key out, hands off An engine that has never run on the wrong fuel is a drain and nothing more. That is the cheapest outcome available and it is still on the table right now.
  2. Do not move the vehicle Not into a bay, not onto the verge, not around the corner — unless it is genuinely unsafe where it is.
  3. Hazards on, tell someone Forecourt staff are used to this and are rarely difficult about it once they know how long you will be.
  4. Call 01293 248666 and be specific Vehicle, wrong fuel, rough quantity, engine started yes or no. Those four things determine the price, and you hear it before we travel.
  5. Drain, flush, refill, prime Carried out where the vehicle stands, anywhere across CA1 to CA6.
  6. Back on the road About an hour for a standard job. The waste fuel is removed under a transfer note that discharges your duty of care.

Rated 4.8 out of 5

From 2,190 Trustpilot reviews. Reviewers consistently pick out arrival times and the fact that technicians talk them through what happened rather than just taking the keys.

Where reviews are critical, it is almost always about price. Rather than ignore that: the call-out is £89 to £199 and the drain £199 to £1,999, quoted in full on the phone before travel, and we would rather lose the job on the call than argue about it on the forecourt.

Questions we get asked

Can you come to a supermarket forecourt?

Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.

How much does it cost in Longtown?

Call-out £89 to £199, drain £199 to £1,999. The full price for your vehicle is confirmed on the phone before a technician sets off, so there is no surprise when we arrive.

What happens to the old fuel?

It leaves with us as controlled waste under a waste transfer note. It is not tipped, and it is not resold to you.

Do you cover all of CA1 to CA6?

Yes, from one rota — so being at one edge of the area rather than the other changes the arrival window, not the price.

Who you are dealing with

Wrong Fuel Carlisle is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Carlisle is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: Diesel fuel — Wikipedia.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert