Wrong Fuel Carlislea service by Forecourt AssistanceCall 01293 248666Call
4.8/5 from 2,190 Trustpilot reviews24 hours, every dayFree advice · price before we travelFuel Fixer Ltd · 08520551

Etterby misfueled car

Etterby misfueled car? Do not start the engine. The tank is drained, the lines are flushed, fresh fuel goes in and the system is primed where the car stands. Call 01293 248666 — the technician covering CA3 comes to the vehicle. Call-out £89 to £199, drain £199 to £1,999.

Tap to call 01293 248666

What "local" actually means here

It means the number is answered by the people who send technicians to Carlisle, and that coverage of CA1 to CA6 is a dispatch area rather than a marketing claim. It does not mean a building — Wrong Fuel Carlisle has no premises and never has. Call 01293 248666 and the equipment comes to you.

SearchEtterby misfueled car
WhereEtterby, CA3
Council areaCumberland
RoadsA7
What it isWrong fuel
CostCall-out £89 to £199, drain £199 to £1,999, quoted in full before we travel
Time on siteAbout an hour
Phone01293 248666
Map of the council areas and postcode districts Wrong Fuel Carlisle coversCumberlandCA1 — Carlisle EastCA1CA2 — Carlisle South WestCA2CA3 — Carlisle NorthCA3CA4 — Warwick Bridge, Wetheral, Cumwhinton, ArmathwaiteCA4CA5 — Dalston, Burgh by SandsCA5CA6 — Longtown, BewcastleCA6
Shaded: the council areas we cover. Dots: the postcode districts inside them. Boundaries: ONS, Open Government Licence v3.0; contains OS data © Crown copyright and database right.

Why misfuelling happens in Etterby

Etterby sits across the CA3 postcode district and the A7, with Carlisle, Stanwix, Belah and Kingstown next door. A large share of local calls come from drivers who have recently switched from petrol to diesel, or the other way, and reached for the nozzle out of habit.

A large share of Carlisle calls come from drivers who are not from Carlisle — border traffic on the A7 and M6 north, hire cars collected at the station that morning, and long-distance drivers making their last fill before the border.

The asymmetry is physical. A petrol nozzle fits a diesel car; a diesel nozzle usually will not fit a petrol one. That single difference in nozzle diameter accounts for most of the imbalance in the jobs we attend.

When it happens: The busiest window is early evening on the Kingstown and London Road forecourts, and a second, smaller peak overnight from the M6 at Southwaite.

Etterby misfueled car: what to do

Mobile drain and flush, on site, usually inside the hour.

Following the fuel from filler to injector

Picture the route. Filler neck, tank, a lift pump drawing from the bottom, a filter catching debris, then the high-pressure pump squeezing fuel to enormous pressure for the injectors. Wrong fuel is harmless at the start of that route and expensive at the end of it. Only running the engine moves it along.

Step by step

  1. Stop. Do not turn the key Whatever else happens, this is the decision that matters. Contamination only travels under power.
  2. Resist the urge to move it The instinct is to get out of the way. Unless you are somewhere dangerous, staying put is the cheaper instinct to follow.
  3. Safety before diagnosis If you are on a live carriageway, get out and get behind the barrier, and let the police or National Highways deal with the lane first.
  4. Phone 01293 248666 You will be asked four questions and given a price and an arrival window. Both are honest rather than flattering.
  5. On-site extraction The tank is emptied, the feed lines are flushed, fresh fuel goes in and the system is primed and run.
  6. Done, and the waste leaves with us Under a waste transfer note. It is not tipped and it is not sold back to you.

Reviews, including the bad ones

4.8 out of 5 across 2,190 Trustpilot reviews. Praise clusters on two things — speed of arrival, and technicians who do not make a driver feel stupid about a mistake anyone can make.

The complaint that comes up most is cost. It is a fair thing to raise: call-out £89 to £199, drain £199 to £1,999, the full price confirmed before a technician sets off, and if the job turns out to be different you are told before further work, not after.

Questions we get asked

Is this a garage?

No. Wrong Fuel Carlisle is mobile. A technician travels to the vehicle wherever it is standing.

How long will I be waiting?

Arrival depends where you are across CA1 to CA6 and what is already running. You get a realistic window on the call rather than an optimistic one.

What about a van or a hire car?

Same job. With a hire car, ring the hire company too — some policies cover a misfuel drain and it is worth knowing before you pay.

Can you come to a supermarket forecourt?

Yes, and it is where a good proportion of jobs happen. Tell the cashier a drainer is on the way; they are used to it.

Who you are dealing with

Wrong Fuel Carlisle is a service by Forecourt Assistance. Forecourt Assistance is a trading name of Fuel Fixer Ltd, company no 08520551, a company of Fuel Fixer International. Registered at Fairway House, Portland Road, East Grinstead, RH19 4ET. Fuel Fixer International is owned by Stockbridge Capital Holdings.

Across the network

Wrong Fuel Carlisle is one of the sites run by Forecourt Assistance, a trading name of Fuel Fixer Ltd, part of Fuel Fixer International, owned by Stockbridge Capital Holdings. Every site below belongs to the same company.

Background reading: Diesel fuel — Wikipedia.

Last updated · Reviewed by Rambo S, Wrong Fuel Expert